John Sewell 0 3 Customer EngagementCustomer Marketing August 7, 2020 How To Transform Your Employees Into Brand Advocates The energy industry is one of the most competitive fields in the UK. Around 15-17% of customers…Read More
Tadiwa Ndlovu 0 4 Customer EngagementCustomer ExperienceCustomer Loyalty August 7, 2020 How to retain your happy customers Making customers happy is at the centre of advocacy. When they are happy and satisfied,…Read More
Tadiwa Ndlovu 0 3 Customer EngagementCustomer MarketingLoyalty August 2, 2020 The Importance Of Building A Strong Brand Identity Advocacy is driven by brands projecting a strong and clear identity. By being clear about…Read More
Tadiwa Ndlovu 0 2 Customer EngagementCustomer Marketing June 25, 2020 Four ways to get more from brand advocacy At Advofest 2019 we were fortunate enough to welcome speakers from across different industries to…Read More
John Sewell 0 2 Customer EngagementCustomer MarketingLoyalty June 25, 2020 How National Express developed a human connection with its loyal customers At Advofest 2019 we were very fortunate to be able to welcome a number of…Read More
Sebbie Mudhai 504 Co-CreationCustomer Engagement September 14, 2018 An introduction to Co-Creation What is Co-Creation? Co-creation is an integral part of advocate marketing, a key component in…Read More
July 16, 2018 1 Customer empowerment is an opportunity for both consumers and brands to realise greater value from a more intimate and trusted relationship. Andrea Potter
Anushka Malhotra 0 3 Customer CollaborationCustomer Engagement July 16, 2018 The 3 C’s of Collaboration Community, Crowdsourcing and Co-Creation are what's needed for brands to engage with consumers on a…Read More
Anushka Malhotra 0 1 Customer EngagementCustomer Experience July 14, 2018 Connecting with Customers Connecting with Customers: The Importance of Being Responsive & Relevant Many marketers who work…Read More