Increase your customer reviews campaign’s effectiveness by targeting advocates highly likely to leave a customer review across multiple product lines.
Identify and recruit the right advocates.
Select the best advocates based on the following attributes.
- Customer Purchase behaviour, i.e. Purchase recency & frequency
- CRM extra customer data, e.g. Location, customer satisfaction scores.
- Advocacy activities completed.
Syndicate customer reviews to all your reviews sites
Increase the reach, visibility, and reputation of your brand by syndicating reviews across multiple reviews sites.
Direct your customer advocates to leave a review on the following sites.
- Google Reviews
- Trustpilot Reviews
- Reviews.io Reviews
- Feefo Reviews
- Which? Reviews
Track & Measure Customer Reviews
Measure your customer reviews campaign performance by tracking the following metrics:
- The total number of impressions on customer reviews
- The total number of clicks on the customer reviews
- The total number of reviews per channel